ISO refers to International Organization for Standardization. ISO is a Non-Governmental Organization that gives standards in terms of quality, safety, and potency of product and services provided by businesses. With the increasing competition among the business, it’s necessary to deliver prime quality of product & services so as to sustain with the market. ISO certifications helps to enhance your business strength also as overall potency of the business.
Have a look on the process of ISO Certification:
1. Choose the type of ISO Certification
Firstly you have to choose the type of ISO Standard which is required for your business. There are various type of ISO Standards available such as:
- ISO 9001:2015 — For Quality Management Systems
- ISO 14001:2015 — For Environmental Management Systems
- ISO 22000:2005 — For Food Safety Management Systems
- ISO 27001:2013 — For Information Security Management System etc.
2. Choose ISO Certification Body
After selecting the Standard you have to choose the certification from where you get the ISO Certification because ISO itself does not provide the certification to the companies. It is very important you have to choose a valid and authorized certification body.
Steps to choose the ISO Certification body:
a). search and evaluate about the several ISO Certification body.
b). find the certification body accreditation which is valid or not. Accreditation is not compulsory but they meet the requirements of ISO Accreditation bodies.
c). Check if the certification body uses the relevant CASCO standard
3. Submit the Application
Submit the application to the certification body and agree on the contract with the registrar or certification body for ISO Certification. And submit the document to certification body.
4. Document Review
Document review is the important part of the process. In this step Auditor view your quality document like: manual, procedures, formats, policy etc. which is followed in the organization. Review of these document help the Auditor to find the gap against the stipulated ISO standard.
5. Make an Action Plan
After the document review Auditor will provide the possible Non Conformity or gap find in your organization to you, then you make a plan to resolve these gap. Prepare a list of plan for resolving these NC’s and make a work on it. you may also provide the training to your employees to work efficiently while adapting the new procedure. Make all the employee aware of the ISO standard.
6. Initial Certification Audit
The Certification audit is divided into two parts: Stage 1 and Stage 2
Stage 1 Audit:
The ISO Auditor will find the changes made by you in the organization, then they will try to identify the possible non-conformity in your systems and procedure to desired quality management system. Then the Auditor will divide these NC’s into the category major NC’s and minor NC’s. Then the organization must carefully assess these NC’s Report and get it aligned as per the quality management standard through modification in the process and technique used by the organization.
Stage 2 Audit:
The Auditor does the final audit again after all the modification done by the organization. The Auditor will check weather all the NC’s have been cleared or not as per the required standard. If all the NC’s cleared then Auditor will make the final report and submit it to the Certification Body.
7. Get the ISO Certification
If all the NC’s are cleared and Certification body satisfied with the Auditor report then the Certification Body issue the certification for your organization.