Month: February 2019

ISO/IEC 20000-1:2018

Information Technology Service Management (ITSM) ISO/IEC 20000 is the primary global standard for IT administration the executives. It was created in 2005 by ISO/IEC JTC1/SC7 and amended in 2011 and 2018. It was initially founded on the earlier BS 15000 that was created by BSI Group. ISO/IEC 20000 is a worldwide IT standard that licenses …

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